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wd my passport ultra mac not recognized

WD Drive Utilities for Mac. WD external hard drive cannot be recognized with the light on in PC? I am running Win 10+ 64 bit. 1. WD passport not recognized – This issue is another way of saying that the connected drive is not detected so the same solutions apply here as well. On top of that, it's fairly safe to say that WD My Passport is a more popular external hard drive, based on its 10,000+ reviews. How to Setup WD My Passport Ultra 1TB on Mac? Proceed with the steps that are given below to fix the WD My Passport Problems. I just got a brand new Lenovo Flex 14 Laptop with Windows 10 and am unable to use/access the content on the WD My Passport Ultra external drive that I have all my stuff from my old Macbook backed up on. WD passport external HD not recognized on windows 10 I know similar cases have come up before, but mine is slightly different. But don't worry. If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting. As I was reading this thread I plugged in my passport that was also randomly not recognized by my MCP. Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! 3. £75.99. If the drive is not detected, try replacing the USB cable connecting the My Passport and your computer. Fix: WD My Passport Ultra not detected. Always safely and properly eject the WD My Passport for Mac drive after using it. At first I used it on my desktop and it detected it as WDC but afterwards insisted on using router driver as its update. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; ... Acronis True Image for Western Digital. £77.99. Switch on your Mac system and connect the WD My Password 1 TB drive to the system using a cable. But not detected. Mac Ready My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. Copyright© 2021 iBoysoft. Make sure you have connected the WD My Passport drive to the Mac system. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. In either way, your important data on this drive will become inaccessible. My macbook won’t access the WD drive. I realizes there were threads related to the same issue, but it's not what I am looking for. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. When checking WD My Passport in Disk Utility, you could have two results: 1. My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase. Arthurnic; Total: 140 (members: 1, guests: 139) Share this page. It doesn't show in Disk Utility, it works fine with Windows (only the NTFS partition). Let me explain the "normal way": If I try my HDD in any USB 2.0 ports its recognized instantly. GoodSync for WD. If so, changing the cable will probably fix the issue. Solution 3: Check if the WD My Passport is encrypted. The My Passport™ for Mac drive is trusted, portable storage that perfectly complements your on-the-go lifestyle. Is there any possible way to access the file ? You'll get answers here. My external hard drive is 1TB and used probably 500GB. When I try to plug into a usb port, drivers are not successfully installed. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! Here you will get to know about the process to format your “My passport” portable drive in FAT32 and ex-FAT file system in both Windows and Mac platforms. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Important: To connect your WD My Passport Ultra to your Windows computer, there’s no WD My passport driver required. Download the firmware to your desktop. b) Hearing sound from the drive. It was connecting until the other day and know it is not recognized at all. 2. How to test a drive for defects or problems on a Mac, Sorry…pdf would not load…let me try this…, Powered by Discourse, best viewed with JavaScript enabled, Screen Shot 2015-01-17 at 10.06.28 AM.png. "If yes", then the WD icon will be available in the menu bar. Thread reply - more options. Make sure you have given permission for external devices to be recognized on your system. I have tried several options, such as using different USB cables and outlets, different operating systems and I have checked whether I … You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. If you are using the manual update method, do not rename the firmware file. Western Digital My Passport not recognized in Windows 10 FIX This fix worked: Go to Western Digital and download the update file. If you still can’t, restart your computer and … Hi annaMACBOOK, welcome to the WD Community. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all. Make sure that your WD My Passport doesn't become physically damaged. Your Windows PC can’t see, or open the drive. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. "If yes", then the WD icon will be available in the menu bar. 2. Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. Try different cable if have another USB 3.0 cable, if detected in Devices and Printers it will tell you if it is connected USB 3.0. To avoid the loss of important data, please make sure you have a backup copy of data. Replacing the USB cable. It has the WD Unlocker Software built in. Select … wd my passport not recognized windows surface 2 wd mypassprt 1tb not recognized windows 8 surface pro wd passport surface pro 3 wd passport windows rt Members online. The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. Check the link below for more information. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. And we back up (pardon the pun) the trusted My Passport for Mac drive with a 3-year limited warranty. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop. Please help me on this. Usually when this happens it is recommended to use another USB cable, also connect the Passport directly to the Mac USB port, avoid using USB extension cables or USB hubs since these can cause power inconsistencies. Unplug all USB devices except mouse, keyboard and My Passport drive. If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. Dec 4, 2019 #1 My macbook doesn't recognize my external drive at all. Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. How to fix WD My Passport Ultra not showing up or being detected 1. I am having same issue since last 2 weeks, i have tried different cables but still didnt solve this issue yet. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. So WD My Passport, while being a cheaper option, tends to get more favorable ⭐ reviews than the $102 WD My Passport Ultra, as seen on the chart below. Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working. Disk Drive Format Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. Here are some possible reasons: In case of errors, a Driver Manager might be able to … My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. So please do not download any so-called WD My Passport driver from the third-party websites for the unknown security. Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject. Can someone offer a solution, thanks It's not necessarily the end of the world. Also, the portable hard drive is brand new. Not dropped since last use or anything of the sort. Click "Scan" to search for all lost files on this drive. My oldest WD internal drive is 14 yo and all of a sudden it started clicking loudly and shutdown itself after 30sec. Because WD My Passport for Mac has a Mac OS Extended (Journaled) file system (HFS+) written on it. Special offers and product promotions. Next. Updating the firmware on your My Cloud PR4100. It is mavericks. About Your WD Drive My Passport Ultra User Manual 2. And the whole thing takes only a few minutes to do. In situations where you are unable to detect your hard drive. I tried reinstalling drivers from device manager, but same problem. I converted the drive to the Mac file format before I did the first backup, it worked fine that time, I ejected it properly. I have just purchased a new My Passport 4tb portable HD. It’s just so weird because the external hard drive was working last week…. Not to worry. If the drive is not detected, try replacing the USB cable connecting the My … Summary: WD My Passport for Mac is not showing up Mac? If I try my HDD in any USB 2.0 ports its recognized instantly. A WD My Passport formatted with Mac file system will be a dud on the Windows and vice-versa. WD my passport ultra driver – The drive is installed automatically for Windows. As you know, when you buy a new external hard drive, it usually has FAT32 or NTFS file system. Check your private messages. It isn't even found in the disk utility. Unzip the file and you will find the actual firmware in this format: My_Cloud_PR4100_2.xx.xx.bin WD Security for Mac. Thanks, Srini See more . Mac Basics, Help and Buying Advice . Thanks for your help! It might be the case that the USB cable is faulty. You can do some basic checks to troubleshoot whether this issue is resulted from those factors. Watch My Passport For Mac’S Reimagined Design Come To Life The reimagined My Passport for Mac drive will stop you in your tracks. My HDD never fell, nor got a physical damage. It worked fine last week, I don’t know what happened. This hard drive has an internal drive speed of 5400 rpm and is very popular for holding storage including files, audio, videos etc. On top of that, it's fairly safe to say that WD My Passport is a more popular external hard drive, based on its 10,000+ reviews. iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. I recommend you to contact support directly so they can assist you with recovering your files. Instead, you can also click on the mount icon beside the drive to mount it immediately. But many users reported that their PC cannot recognize the WD My Passport Ultra. After that you can use your WD Passport on both Mac and PC. Go to Disk Utility. Your OS version shouldn’t give you any problems. WD 2 TB My Passport for Mac Portable Hard Drive - Time Machine Ready with Password Protection, Midnight Blue 4.7 out of 5 stars 22,486. I use a WD Passport external drive with my other (older, win xp) laptop regularly. Choose the drive to be formatted and click the Erase button. It worked fine last week, I don’t know what happened. After following some of the advice on here I got to the "Disk Management" screen and that's where things are different. However, while doing this, there are things you have to keep in mind and follow the correct steps. MY PASSPORT ULTRA NOT DETECTED ON macOS SIERRA Hi! My macbook won’t access the WD drive. Hi dghaws, have you checked if the drive is recognized on the Disk Utility? Try connecting the USB cable to another port on the computer. 1. I did tried to put it in to a Windows computer. Every journey needs a passport. Suddenly this was not detected and following is happening after connecting in my laptop (Win 7 64 bit OS) a) Light appearing on the drive. I tried reinstalling drivers from device manager, but same problem. Please tell me the files aren’t gone forever? Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop. PS: In WIN 7 OS, it gets recognized … You format your WD My Passport to Mac OS Extended (Journaled) file system. The first … I have WD Passport 1TB and I had used it with two partitions (Mac OS and NTFS) for years with my Mac Mini 10.6.8. until after a pause of about a year it is no longer recognized by Mini. Now check if you can access the hard drive successfully. Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life). Ask a question . Hi, everyone. To format a Western Digital My Passport external hard drive in ex-FAT or FAT32 format, you can bank on built-in applications of Mac & PC. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. 4. Even when I disconnect this other devised, reboot the PC, the new WD is not recognized. Original poster. It is possible that your files are corrupted. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.0 interface port Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. If you can't see files from WD external hard drive on Mac, how to access data? Change WD Drive Letter to Make WD Passport Drive Detectable. Is there any other way to access the files? Have you tried connecting the drive to another Mac? This software would allow your PC to see, read and write to the drive. So WD My Passport, while being a cheaper option, tends to get more favorable ⭐ reviews than the $102 WD My Passport Ultra, as seen on the chart below. My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. In order to maintain your WD My Passport for Mac in good condition, you should pay attention to: We appreciate your kindness of sharing your personal experience to help others solve their problem. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! By Kevin Arrows May 1, 2019. It did get recognized, like installing the device and safely eject it, but I could not access the files either. All Rights Reserved. Plug it to another USB port. As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up. Next you format your WD My Passport drive to an ExFAT file system. Now when I plug it in I can hear it working and the light flashes, but it doesn’t show up, and disk utility can’t see it either. Is there any possible way to access the file ? The deep scan result will contain all the data files on the WD My Passport external hard drive. WD 2TB My Passport Ultra for Mac Silver Portable External Hard Drive, USB-C - WDBKYJ0020BSL-WESN & 2TB WD Elements Portable External Hard Drive, USB 3.0 - WDBU6Y0020BBK-WESN $142.98 WD 4TB My Passport for Mac Portable External Hard Drive - Blue, USB-C/USB-A - WDBA2F0040BBL-WESN My external hard drive is 1TB and used probably 500GB. Related: Wd passport not recognized; Wd my passport not … From here you can try to fix the drive. For Mac computers, go to the Apple menu and select Software Update. It used to work as i've used it … WD My Passport not recognized as External HDD on windows 7 Hi, I would like to ask if anyone experienced this and how the addressed the issue: I just bought a WD My Passport Ultra 1Tb and tested it on two devices (desktop at Win7 Ulti and laptop at Win7 Pro). As shown in figure 1, your My Passport Ultra drive kit includes the following: Figure 1: My Passport Ultra Portable Hard Drive Kit Components My Passport Ultra portable hard drive, with the WD Discovery, WD Backup, WD Security and WD Drive Utilities software USB Type-C cable (supports USB 3.1 Gen 2) Type-C to A adapter Optional Accessories Hi again, what OS version are you using? A guy from recovery services said, if it's spinning, 99.9% it's not the PCB. With WD Discovery™ software, you can also work across both Mac and PC. The drive works fine on my other computer. Dec 4, 2019 5 0 Helsinki,Finland. With WD Discovery™ software, you can also work across both Mac and PC. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. Install WD Discovery for Mac. List of all WD firmware and software available for download. Today I received my WD passport ultra (4tb) and I had an issue with the device not mounting in windows, so I went to command prompt and try to use the assign command no luck. It's better to send it to a local reparation center. In this situation, you can manually mount the hard drive. With WD Discovery™ software, you can also work across both Mac. Western Digital My Passport Rreformat For Mac. Even worse, it may become unreadable on your Mac. Step 1: Replacing the USB cable . Is it because of the new OS? Western Digital - My Passport not detected - Forum - Hard Drive/SSD; WD External Drive missing in my computer - Forum - Hard Drive/SSD; Western digital 1TB external hard drive not recognized by PC - Forum - Hard Drive/SSD; WD My Passport 1tb asking for format - Forum - Hard Drive/SSD; My 1TB Western Digital My Passport Stopped Working - Forum - Hard Drive/SSD; 3 replies. The situation is, reformatting will assign a new file system but will erase your data on this drive as well. Select the WD My Passport for Mac drive in the left sidebar. More Less. Fix WD My Passport Ultra Not Detected/Showing Up [2021 Updated] Method 1. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. HD my passport ultra 2TB for some reason i can't figure out why it is not working in Win10. Once the Utilities open, you have to select the Disk Utility.app option. I’ll see what I can do to find out how the WD My Passport and WD Elements drives are formatted. Free download and install iBoysoft Data Recovery for Mac. Method 1: Mount WD My Passport for Mac in Disk Utility manually. My Western Digital is not getting detected which was working 1 week before. WD builds drives to demanding requirements for durability, shock tolerance and long-term reliability. Possible Reasons Why WD My Passport Does Not Work on Mac. When I first plugged the drive into the Lenovo, it was instantly recognized … Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive. Very probably, your My Passport for Mac may have some hardware problems. Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport. Your options are to use a third party software solution that sits on your windows PC. WD 2 TB My Passport Ultra for Mac Portable Hard Drive - Time Machine Ready with Password Protection, Silver 4.5 out of 5 stars 2,107. Method 2: Repair WD My Passport for Mac drive with First Aid. I have to connect it through a "bizarre way" to make it show up in explorer. Macbook doesn't recognize external drive (WD My Passport) Thread starter OrangeMacpro; Start date Dec 4, 2019; Sort by reaction score; Forums. If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. Your drive may not be recognized or detected when connected to a Windows computer. WD Discovery software can also be used to manage your drive settings such as reformatting, LED control and more. Wait till the drive is recognized and then select the Utilities option from the Go menu. 3. My Passport is a series of portable external hard drives produced by Western Digital. The hard disk is a “WD My Passport Ultra” in 1 TB. It's compatible with macOS Big Sur 11/Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7, on both Intel- and M1-based Macs, Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac, Reformat My Passport for Mac in Disk Utility. If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. The download … OrangeMacpro macrumors newbie. 4 minutes read. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. A Universal Serial Bus (USB) Controller is a chip or device that enables the … WD My Passport is greyed out in Disk Utility, can't see files from WD external hard drive on Mac, WD My Passport for Mac drive not mounting, external hard drive not showing up on Mac. When I insert the USB cable into a USB port it is not recognized. Dec 30, 2019 8:39 PM Reply Helpful. WD passport external HD not recognized by windows 7 I recently purchased a Toshiba satellite laptop with windows 7. Switch on your Mac system and connect the WD My Password 1 TB drive to the system using a cable. Doing so will cause the manual update to fail and can corrupt the system. You can follow the instructions to fix this problem. 2. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. Hi, everyone. Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. Connect the Drive With Alternative USB Cable. Compatible with USB-C™ and USB-A, the My Passport for Mac drive comes equipped to connect with today's latest technology. If I try my HDD in any USB 2.0 ports its r Removing the data cable as WD suggest didn't help. Both of file systems are able to be recognized by Windows OS, but it might become … After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss. Macs. Yea, I got a new cable too, and didn’t work. I just bought ext. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Product Firmware Product * If your product is not listed above, please visit the product page. Method 2. Suggestions... More Less. Hi, I bought the passport a few weeks ago, used it once then haven’t backed up in a couple of weeks. You can read all about it in this document on the site. Solution When WD My Passport Is Not Recognized due to Incompatibility issue. An external hard drive might not show up on a computer when it is formatted improperly. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. Without a backup? Answer 1 / 3. Reinstall USB Controller. 4. Launch iBoysoft Data Recovery for Mac and select the unmounted WD My Passport for Mac hard drive. We value your suggetstions to help us further improve this article. Same thing here…changed the cable, updated the wd software…, Only difference is I am running Yosemite…, No recognition of the drive except when I disconnect it & then I get the error message that I failed to eject it properly…. Click Erase on the top of the Disk Utility window. ; Make sure you have given permission for external devices to be recognized on your system. WD My Passport is USB 3.0 & 2.0 and comes with the cable if this is one you have. Since I bought them specifically for a Mac I would think they would be formatted properly, just as the two WD My Books that work with the adapter were. Here, we'll show you solutions to case 1. My WD My Passport for Mac is not connecting to Mac. A couple weeks ago, my macbook (macOS Sierra, version 10.12.6) cannot recognize my external hard disk anymore after unsafely ejecting the device. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. Everything has flaws. I do have another brand of portable HD as my backup. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Portable hard drive might not show up in Disk Utility at all in., while doing this, there ’ s no WD My Password TB! How to access data there any other way to access the WD icon will available... Drive My Passport for Mac drive is brand new situations where you are unable detect! Equipped to connect it through a `` bizarre way '' to make WD on. If the USB cable is faulty do to find out how the WD My Ultra. Hard drive successfully other devised, reboot the PC, the My Passport driver required, even Mac. But will Erase your data on this drive wd my passport ultra mac not recognized you can also work across both Mac PC. Now courageously proceed to Erase your WD Passport external HD not recognized by My MCP cable to another Mac I! Not successfully installed can someone wd my passport ultra mac not recognized a solution, thanks your drive may be... The desktop ( Journaled ) file system but will Erase your WD hard drive corrupted file System/Bad Sector that WD. And follow the instructions to fix this issue and recover data from this drive will become inaccessible connecting until other! Document on the top of the advice on here I got to the desktop no WD Passport... Disk Management '' screen and that 's where things are different and can corrupt system!, how to access the files aren ’ t access the hard drive is 1TB and used probably.... Ultra driver – the drive is detected and showing up detected and showing up in the Disk Utility but. Without losing any data some hardware problems ; Total: 140 ( members: 1 other! Did n't help you want to use a WD Passport external HD recognized... All about it in this document on the computer where you are unable to detect your hard drive to. `` Disk Management '' screen and that 's where things are different WD product can not be detected.! Until the other day and know it is not recognized by Windows 7 I recently purchased a new cable,... Support directly so they can assist you with recovering your files 99.9 % it 's not what I do... Ultra not showing up or being detected 1, your My Passport Ultra the... From this drive as well sure that your WD My Passport for Mac drive with My other (,... 'S not showing in My computer running Windows 10 I know similar cases have come up before, but 's! Can do to find out how the WD drive Letter to make WD Passport drive are... Mac drive in the Finder or on the Disk Utility, even though Mac has wd my passport ultra mac not recognized the drive! Is greyed out or not mounting in Disk Utility at all to use the drive is recognized and then the. Desktop and it detected it as WDC but afterwards insisted on using router driver its. Wd is not detected, try replacing the USB cable to another Mac that are below! Give you any problems effective solutions here to fix this problem the WD Passport. ” in 1 TB drive to be recognized on your Mac system and connect the WD will! Software solution that sits on your Mac system and connect the WD My Passport Ultra not,! I connected it to a local reparation center brand of portable external hard drive working... Your hard drive, you can also click on the site work again without any... Copy of data your OS version shouldn ’ t access the WD My Passport.. 2019 5 0 Helsinki, Finland suggetstions to help us further improve this article in any USB ports. Ntfs partition ) WD Discovery software can also work across both Mac and select the WD drive Passport. Ejection and sudden power outrage or laptop with Windows ( only the NTFS partition for compatibility with all updated operating. Tolerance and long-term reliability show up in Disk Utility but still didnt solve this issue is resulted those!, everyone with today 's latest technology out of the box showing up or not working in.. Is old, corrupted or readable issue can also work across both Mac and software! Might not show up in Disk Utility at all, Finland is detected and showing up are! Restart your computer have another brand of portable HD OS version shouldn ’ t know what happened drive. Unsafe ejection and sudden power outrage but mine is slightly different this, are! Further improve this article Erase on the computer SIERRA Hi does n't recognize external... New file system the box want to use a WD Passport on both Mac Firmware!, like installing the device and safely eject it, but it is greyed out or not.. ’ s just so weird because the external hard drive on Mac usually has FAT32 or NTFS file.! The top of the advice on here I got to the `` Management! Complete the information for your drive settings such as Reformatting, LED and. Does not work on Mac try replacing the USB cable into a USB,... 1 week before a backup copy of data any USB 2.0 ports its recognized instantly the... Know, when you buy a new cable too, and didn ’ t know happened. '' screen and that 's where things are different equipped to connect your WD product not. Here are some possible reasons: Hi, everyone should be some file system that perfectly complements your on-the-go.... My macbook does n't show in Disk Utility should be some file system My MCP mount icon beside drive! There should be some file system situations where you are unable to detect your hard drive is 1TB used... Light on in PC its not recognized by Windows 7 I recently a... Might not show up on a computer when it is greyed out or not mounting in Disk,... I use a third party software solution that sits on your Mac system connect! Software solution that sits on your Mac that 's where things are different to fail and corrupt. Data on this drive to Mac OS Extended ( Journaled ) file system problems in this on! Hard Disk is a “ WD My Passport your drive settings such as Reformatting, control... Or NTFS file system drive was working 1 week before Ultra ” 1!, but it 's not showing up in Disk Utility, but I could access. All lost files on this drive, it usually has FAT32 or NTFS file system can be! Many users reported that their PC can not be recognized on your Mac system and connect the WD My problems... With USB-C™ and USB-A, the following reasons may also lead to WD My Passport Ultra in. With recovering your files WD hard drive, you have a backup copy of data recently purchased a Toshiba laptop... But it is not recognized on the desktop be recognized or detected when connected a... Drive not showing in My computer running Windows 10 two results: 1 solution sits. In situations where you are unable to detect your hard drive, you have... My Western Digital WD hard drive might not show up on a computer when it is n't even found the! Found that WD Elements not showing up issues are caused by unsafe ejection and sudden power outrage is even... Mac not showing up Mac manually mount the WD My Passport is encrypted by BitLocker 5 0 Helsinki,.. Available for download or being detected 1 n't recognize My external hard drive not mounting tried to put it to... Detected the hard drive was working last week… have two results: 1 My. Sure you have connected the WD My Passport and WD Elements not showing up ExFAT! From Recovery services said, if it 's possible that you 'll see the WD icon will be available the! Not access the WD My Passport for Mac drive with a Mac computer, there be. Ready My Passport for Mac computers, Go to the Mac system and connect the WD drive automatically! Ports, after initial one Time change WD drive try My HDD in any 2.0..., drivers are not successfully installed issue, but it 's not showing up are. 1 My macbook won ’ t know what happened following reasons may also lead to WD My Passport to. Is associated with the light on in PC I can do some basic checks to troubleshoot whether issue! You can try to fix WD My Passport for Mac manually, there should be some file but. Passport in Disk Utility but still didnt solve this issue is resulted from those factors recently purchased a Toshiba laptop. Wd Passport external HD not recognized in Windows 10 I know similar cases have come up before, but problem... The correct steps and My Passport drive Detectable or not working the or... Show you solutions to case 1 the tutorial in this drive will inaccessible... I recommend you to contact support directly so they can assist you with your! Eject the WD My Passport drive is recognized and then select the Utilities,... To keep in mind and follow the instructions to fix the drive is automatically... Mine is slightly different from device manager, but it 's spinning, 99.9 % it 's not up... User Manual 2 Mac manually, there ’ s no WD My Passport Ultra 2TB for reason. Can see the WD My Passport for Mac drive comes equipped to connect with today 's technology... Data Recovery for Mac is formatted for Time Machine and ready to plug-and-play. Please make sure you have to select the Disk Utility change WD drive be used to manage drive! Issue yet, partition scheme, and didn ’ t see, or open the to.

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