Managed the 6-month implementation of c3s new enterprise resource planning system that integrated hr, recruiting, payroll and benefits functions. I fictionalize the … Director Sales Operations. Experience must come from an Account, Product, or Sales Operations perspective, 7+ years’ experience in vendor/client relationships required, 7+ years’ experience, and proven success, in designing software tools for users, Education: Bachelor’s Degree required, Master’s Degree desired, 5-7 years of sales operations and/or sales management experience required, PeopleSoft, Salesforce.com and JD Edwards experience preferred, Previous role in a Selling organization preferred, Capacity to excel in a fast-paced environment, Ability to translate business opportunities into working solutions, Outstanding organizational capabilities and communication skill, Strong technical knowledge of Microsoft Office, MS Excel, MS Access or SQL and related software packages. Keeps data sources accurate and up-to-date at all times, Demonstrated organizational credibility in achievement of sales and profit plans over an extended period of time, Has a understanding and knowledge of our industry, our company, and ability to coordinate different parts of organizations to achieve success, Lead management of the $22Mil warehouse juice Adjustable Rate Program (ARP) to reduce unsaleable costs, manage the 3rd party auditor, analyze/recommend new annual rates, collaborate with Senior Management, manage the budget, and solve issues that arise during execution, Manage communication plan on issues, changes and new products to ensure alignment and understanding by key stakeholders including Warehouse Juice Field Sales, PRGM and Sales Management, Collaborate with key functions to develop, review, and maintain Warehouse Juice Contracts, Distributor Policy Guides, and processes, Influence development and maintenance of system projects, leading and facilitating Subject Matter Experts (SMEs) to ensure Best In Class business solutions for Field Sales, Collaborate with functional units such as Product Supply and Sales to develop processes which will increase volume and profitability of warehouse juice products, Lead training initiatives to ensure expertise in systems and processes, and to maximize execution of planned objectives, Manage ARP Analyst and assist with prioritizing work efforts, ensuring training and records are up to date, communicating business objectives, and managing performance metrics, Business Knowledge: Ability to understand a CPG business system and the back shop processes to support and maintain the business, Client Relationship: Ability to foster relationships across multiple functional teams, Computer Capability: Ability to use information tools such as volume and revenue reporting, trade planning systems and Excel tools to obtain the needed information, Industry Knowledge: Knowledge of CPG industry, Problem Solving: Ability to recognize when a process improvement should occur and have an understanding of the issue, Ensure solid alignment between the sales operations team and the needs of the selling organizations, Manage the complexity of the Asia structure to respect the importance of the country but ensure collaboration where possible to drive efficiencies and the appropriate level of regional/global consistency, Provide leadership to the broader sales operations team in supporting the teams goals and initiatives to deliver maximum value to the selling organizations around reporting, analytics, pricing, training, sales efficiencies, tools, CRM management, and process improvement, Streamline the mechanisms for information requests or to rollout communications to provide a single point of contact within the region for others to engage on sales operations related activities, Elevate the training experience by working with the regional training manager and the ACLT to develop a sales training curriculum driving sales capability within the region. MBA or other advanced degree a plus, 10+ years of Sales Operations and Compensation Management experience in a complex, multilevel manufacturing environment preferred, including working with and supporting global teams, and interfacing with executive level commercial leads, Experience with best practices and challenges of a high performing field sales organization, Experience with data warehousing and CRM tools required; Seibel, Saleforce.com and Cognos reporting tools desired, Highly effective Influencing skills is a ‘must’ for the candidate’s success in managing these projects without direct reports, Ability to think through and implement creative solutions, Excellent relationship building skills and collaboration with other sales operations leaders and teams, BA/BS in major in business or technical field preferred; MBA, advance degree or equivalent professional experience, Minimum of 15 years of progressive experience; 10 years in a leadership role, Understanding strategic priorities across Dell's Channel business units, Driving transformational process designs and programs to support the company strategy across multiple layers of organization, Identifying opportunity areas and best practices processes, tools, and related controls, Developing business cases, ROI analytics, impact analysis and prioritization requirements for program selection, Translating opportunities to process steps, organizational design, and tool requirements, Identifying and documenting current state "as-is" and "to be" process flows, system flows, and data flows, Coordinating across organizations to determine impacts from implementation of future state solutions, Providing business insights and recommending solutions to address critical business items and identify opportunities to achieve overall program objectives, Partnering with various organizations to ensure alignment, Oversee Sales & Operations Planning to ensure optimum level of manufacturing output. Work Experience. Maintained positive guest relations and presents an image through our employees which reflects the country inns suites by Carlson philosophy. Participating in setting departmental performance measurements and conducting annual performance reviews of employees. Provided dashboards that gave the Senior Executives mission-critical intelligence that increased operational and financial forecasting for a pipeline of over $200 million in expected annual revenue. Download Director, Sales Operations Resume Sample as Image file, Sales Operations Administrator Resume Sample, In an effort to improve sales efficiency, directs the preparation of systems plans, policies, and procedures, including design of source documents, technical direction of operations, back-up methods, and management reports, Directs the continuing review of all current systems and formulation of future systems so as to efficiently accomplish business purposes within budget, Responsible for assisting with launch and coordinating channel development initiatives, Directs the development and ongoing maintenance of standardized operational guidelines and process controls, and supports adherence to those guidelines through conflict resolution and escalation management across corporate and field organizations, Seeks out new approaches to improving sales effectiveness and efficiency, including the use of technology, tools, process and talent management, Identifies and develops tools to effectively communicate strategic priorities, corporate initiatives and national guidelines to the field sales organization, Formulates execution approaches and oversees the implementation of initiatives with minimal disruption to BAU field operations, Manage reporting platform for field management, working with the Sales Force Automation manager to drive change, Design, communicate and manage compensation programs and performance management for field management, Directs training and education to Managers on metrics and tools to improve financial performance, Identify opportunities to improve new hire success ramp. Director Sales Operations Resume Examples & Samples Project management and change acceptance by working closely with diverse user groups including Executive Management, Sales and Branch Management, Marketing, Finance, and Legal to deliver timely, accurate, and actionable business operations to increase sales productivity and realize efficiencies Ability to analyze trends, sales results, sales pipelines, and forecast accuracy, Excellent interpersonal skills, strong verbal and written communications skills - capable of developing well-structured communications and presentations to large audiences, Strong educational background and practical experience in customer segmentation analysis desirable, Experience across multiple countries and cultures, ideally within a complex, matrix management organization, Works cross-functionally to gain commitment to new initiatives, including the development of a plug and play approach to launching new products. Enhancements over an eight-year period, slashed delivery time, revamped the website, and restructured sales/service operations. Alternatively, thorough demonstration of advanced skills, Provides leadership to the sales organization, and counsel to the Chief Revenue Officer and Head of Sales Operations to implement sales organization objectives that appropriately reflect the goals, Collaborates with sales leaders to drive practices and programs to improve sales effectiveness and KPI’s, Collaborates with sales and BG leaders to drive metrics, training, tools, and practices that drive growth of our Global Partners business, In support of the Head of Sales Operations, manage the evolution of the TiVo Deals Desk and associated processes around pricing strategy and execution, Assists in the development of a new sales compensation plan. Word, Excel, and presentation applications; significant experience with CRM applications (Salesforce.com preferred), 10+ years in a leadership role overseeing sales operations or field operations professionals and functions, Demonstrated business knowledge and highly relevant and recent experience in the sales or sales operations functions at the executive level, Demonstrated ability to effectively lead a functionally matrixed and distributed APAC team, Transformational experience within a rapidly evolving, high-growth company environment, Exceptional analytical skills and conceptual thinking ability, Experience in managing managers or supervisors, Proven ability to design and build teams and develop talent, Extensive forecasting and revenue recognition experience, Excellent executive-level communication, presentation, negotiation, and relationship skills, Ability to see the big picture while effectively managing details, Desire and ability to work in a fast-paced, fun, demanding environment, Experience working for a US based organization, Experience with channel partner go-to-market organization, Duties are performed in a normal office environment while sitting at a desk or computer table, Duties require the ability to utilize a computer, communicate over the telephone, and read printed material, Duties may require being on call periodically and working outside normal working hours (evenings and weekends), Duties may require the ability to travel via automobile or airplane, approximately 25% of the time spent traveling, F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace, Minimum 5-7 years experience managing Sales Operations and Sales Support including market analysis, compensation plan development, data analysis, and team capacity planning, Demonstrated hands-on management of sales processes, Strong systematic approach and capability, Strong knowledge base in all facets of data analytics (data capture, measurement, reporting and translation into business and/or behavioral insights), Strong Microsoft Excel, Access, and/or SQL skills, Natural ability to effectively communicate results/implications both verbally and in writing, Ability to quickly identify and solve problems in a fast paced, changing environment, Highly effective working in teams and meeting tight deadlines, Along with the VP, Commercial Operations, develop plans for sales representative deployment, activities, reporting requirements, quota allocations, and key metric development to ensure effectiveness, Lead the Sales Operations organization in development of necessary IT requirements to support the NA Sales team, and work cross-functionally with the IT department to ensure SFDC and other system requirements are met, Partner with Professional Marketing and Area Directors of Sales to ensure appropriate sales programs and necessary collateral are developed in a timely fashion, Support NA Sales organization in working with Marketing NPD organization on product ideas, product development and commercialization strategies, Lead cross functional projects targeted at optimizing business operations and sales effectiveness, Working with Senior Sales Management, work cross-functionally with Sales Training to ensure NA Sales organization is supported appropriately for product launches, sales programs and general sales training, Partnering with Senior Sales Management, FP & A and Sales HR Business Partner, lead the analysis and implementation of strategies needed during development process of NA Sales Compensation plan. Summary : Director Of Sales Operations with 14 plus years of experience in the Finance domain. Measures compliance with required standards for maintaining CRM data, Understanding of how to use data to drive decision making, 15+ years of relevant experience and a Bachelors degree or, 12+ years of relevant experience and a Masters degree or, 10+ years of relevant experience and a PhD or, 15+ years of experience managing Sales Operations and/or Enablement Organizations, 5+ years of experience managing Salesforce.com and surrounding business processes such as forecasting, territory and quota setting, and data management, Very strong analytic skills; able to understand, analyze and organize complex concepts and projects, Hands on technical depth with salesforce.com and BI reporting tools such as OBIEE, Cognos, Tableau or similar product. SalesForce) and general sales methodologies, Mandarin language is a plus to engage and support North Asian users who converse mainly in Mandarin, Responsible for CRM design, development, training, deployment and adoption across the business. (ie: samples/promo items), Oversee sku lists, bonus gratis and troubleshoot Gratis issues, Oversee Tester Maintenance budget which includes tester units, everyday print material, standard display items and hygienic supplies, Oversee Uniform budgets, inventory, allocations, Conduct Monthly meeting with Store Design to identify upcoming remodels/new store openings, Work with Store Design on counter layout and define needs, NAO Tester orders – review and approve with Sales Operations Assistant Manager, Plan and execute Leading Clinique seasonal meeting for all new Account Executives and Education Executives in partnership with Education counterpart, Position requires 8+ years related experience, Demonstrates ownership of programs; embracing both big picture and follow through on details, Excellent written and oral communication skills, budget management and negotiation skills are imperative, Ability to work with all levels of Management, Project management and change acceptance by working closely with diverse user groups including Executive Management, Sales and Branch Management, Marketing, Finance, and Legal to deliver timely, accurate, and actionable business operations to increase sales productivity and realize efficiencies, Provide sales management and teams with the tools required to track, plan, forecast and measure their business and performance. They also take charge of delivering strategic sales planning, forecasting plans, analyzing sales operations, modifying and implementing changes to ensure quality effectiveness and work along with managers to enhance productivity and facilitate smooth sales operations. Master’s Degree is a plus, 10+ years Sales Operations Management or Financial Analysis Management or equivalent experience, Fluent in written and verbal English. Oran Tillman. Overseeing the daily operations of the company and the work of executives and other subordinate employees (IT, Marketing, Sales, Finance etc. Additional language skills preferred, Ability to travel across region and occasionally to the United States and/or Internationally, Demonstrated ability to collaborate with other functions to achieve overall business objectives, Ability to simplify and translate complex challenges into actionable action plans, Must thrive in a fast pace environment requiring a high level of collaboration, Able to communicate effectively with all levels of management both inside the company and with customers, Demonstrated ability to lead and manage virtual/remote organization, including experience inspiring and developing people, High degree of motivation and professionalism with advanced organizational, project management, negotiation, change management, problem solving, and process management skills, Helps drive our order to cash processes to make the organization more productive, Implements enabling technologies, including CRM, to field sales teams. Our Sales Director resume guide will show you: 8 sales director resume examples that show your ability to lead sales teams; How to highlight your sales and leadership skills; Ways to match your resume to the job description; How to include your education and certifications on your resume; What kind of achievements get the recruiters’ attention Critical to success will be the ability to effectively influence geographically dispersed sales compensation administration teams and to execute the compensation administration changes across LSG, The other key priority of this role is to champion the assessment and optimization of LSG’s incentive compensation tools and processes. bi-monthly forecasts, pipeline status, etc…), Demonstrated ability to interact with and support senior leaders, Solid understanding of business process management best practices, documentation, and measuring continuous improvement, Very strong skill level with Microsoft Office, especially Excel, Lead Sales Operations to enable Convatec to be the most respected Medtech company, Support our Wound, Ostomy, Channel and Healthcare Systems business units, The scope of the role will include leading sales reporting and all Sales Operations – deployment, Fleet Management, sales analytics and incentive compensation, Ensure that platforms & systems provide the support & flexibility needed by the Sales & Marketing stakeholders, Lead, engage and manage the entire team – make an assessment on structure and skills; ensure open positions are filled with top talents, Establish effective relationships with business peers and functional peers to enhance business performance, Demonstrate strategic thinking, and instill standards of excellence at every level in the Commercial organization, Examine and analyze reporting from across the region to analyze trends and identify potential improvements, best practices, and unseen opportunities / risks, Act as a resource and leader within the Commercial Operations Team, A Bachelor’s degree is required as a minimum and an MBA or advanced degree in Business or related discipline or equivalent education/experience is preferred, A minimum of 10 years of related sales operations management experience with a strong understanding of the USA market and environment and how the functions supports and drives a successful business, Experience with in Medical Technology Disposables is strongly preferred, Strong leadership and collaborative skills and behaviors are required to successfully partner with business leaders and peers, as well as to lead, engage and manage the entire commercial operations team, Must have strong written and verbal communication skills with the ability to clearly articulate with all levels of the organization, Proven superior analytical skills and strategic thinking skills to ensure sound business decisions are created, implemented and executed, Strong financial and business acumen to lead the pricing analytics and contracts team – providing direction, ensuring the team has the required skills, behaviors and talent to drive a competitive advantage through their contributions, A deep understanding of how the entire sales operation function works with, and impacts, the sales organization – and demonstrated ability to work effectively in this space, Strong technical skills and understanding as well as implementations of CRM systems and the needs of the sales organization as it relates to technologies, data and reports, Sound knowledge of the healthcare industry, internal and external markets and an understanding of the current environment with insight into future trends for the industry and the impact on the business and this particular function is required, Understand Dell EMC’s existing GTM / RTM models and growth / profitability objectives going forward, Ensure that the infrastructure and reporting capability is in place to drive the strategic business priorities. Evaluate and optimize the respective tools related to CRM, sales efficiency and other automation, Define and execute sales strategies and requirements for analytical and reporting needs including but not limited to revenue, forecast modeling, compensation, and productivity, Work with individual sellers and local sales management across the entire organization to manage sales system adoption and best practices for CRM, proposals, contracts and planning, Implement and ensure business analytics are accurately represented across multiple sales channels and offices. Director Of Sales Resume Summary : Accomplished Director Of Sales with 12 plus years of experience, specializing in penetrating new markets and major market expansion. Successfully integrating four company acquisitions, including evaluating multiple sales cycles,. While operations managers are most common in manufacturing, retail, transport and warehousing operations, they are also prevalent in industries, for example food and legal.In fact, every business that is reliant on tight processes and complex operations needs an operations manager. Proactively managed inventory allocation strategy adjustments during critical shipping periods. Proficient with Microsoft Windows Excel, Word, Access, and Power Point required, Work directly with various business leaders and sales teams; direct accountability for the delivery of Sales Enablement reporting programs and analytical support of sales, Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization; recommends revisions to existing reports, or assists in the development of new reporting tools, Administer Sales incentive commission plans. Writing your resume with a target job in mind requires having a clear understanding of the job's skills and proficiencies. Director of Sales Operations | 08/2020 to Current NurseNow Staffing Ltd. - Mason, OH Optimized sales effectiveness by leveraging data analytics to improve strategies, coverage models and sales team configurations. 29,834 Director of Sales Operations jobs available on Indeed.com. Responsible for all marketing, including website development, hosting, and all other marketing campaigns. - Select from thousands of pre-written bullet points. A charismatic and energetic sales director with a proven track record of consistently winning high levels of business within a competitive market place. Managed all SOX compliance documentation, outlining policies and procedures, and audit process for us. Director Of Sales Operations Resume Summary : Director Of Sales Operations with 14 plus years of experience. Identifying and applying sales and marketing best practices and leverage among sales and marketing locations, Managing the tracking of new owner sales key performance indicators. Experience with multiple industries, including Healthcare, Retail Energy and Travel and Hospitality. Providing weekly reports to executive management on new sales and add-on business. Experienced in business management, development, and sales my tenure will allow me to come an integral part of this organization. Their goals are ensuring staff performance and customer satisfaction; typical Director of Operations duties are handling inventories, budgeting, implementing new technologies, quality assurance, and supervising financial management. Filter by location to see Director of Sales Operations salaries in your area. Interviewed and hiring of all sales and customer service staff. A Bachelor’s degree in the related field is normally seen in the Director of Sales operation Resume. Key decision maker in design, deployment, and execution of sales programs. Transformed territory management and call planning via implementation of MapPoint, a lead generation, and routing. Chaired weekly and daily project meetings with both internal and external resources to identify and monitor project deliverables and assign resources. Anticipates needs and coordinates activities across the U.S. and Canada, Measurements and Tools: Provides feedback to the Midas organization to insure proper measurement and effectiveness of Data Highway, M2, Portal Reports, and other ad hoc reporting, Bachelor’s Degree in Business, Management or a related field of study, A clear understanding of income statements, balance sheets, and cash flow, Previous experience in a fast paced environment requiring strict organization, efficiency, and attention to detail, Experience in customer relationship management, Knowledge of best practices for customer experience management and the customer lifecycle, Ability to implement and monitor a strong internal quality improvement program, Focus on sales + catering business development + lead management for need, pre-opening and transition hotels prior to hiring DOSM + DOC, Conduct market research, prepare prop form and early pre-opening checklist work for new projects, such as identifying top demand generators, connecting with CVB's, seasonality of market, competitive set analysis, etc. Formed fortified strategic partnerships w/fortune 500 companies to max new revenue streams. Strong expertise in delivering support services and resolving customer complaints. Administrative software knowledge such as Power Point, Excel, Word, Microsoft Office, Partner with Sales and Director to provide strategic direction on product and packaging strategies that are aligned with client KPIs and goals, Manage workload across the team to ensure balance for pre and post-sale, Working with Sales Planners to address unique Developing and curating training and education for Sales Planners, Focus the team on achieving campaign benchmarks and operating goals tied to close rates, renewal and upsells, Lead and manage by example in responsiveness and tone in communication (internal and external), Set team goals and development plans for individuals on the team to support their enrichment and longer term career development, Contribute to the development and delivery of training for new hires and existing team on process, best practices and product sales approaches and features/functionality, Be point of escalation and facilitate conversations around sensitive client service needs, working with the team to quickly resolve campaign issues, Partner with Sales Reps, Business Affairs, Digital Revenue Ops, and Digital Ad Ops to ensure the team is properly connected with the other departments involved in the sales process, Provide proactive recommendations to improve the campaign execution processes, including recommendations to update configuration of systems and workflow, 7+ years of client service experience in the Advertising industry, BS, preferred in Marketing or Business (or other related field), Demonstrated success at working with cross-functional teams and building strong relationships internally and externally, Proven track record of client customer success, ability to lead team and drive incremental revenue, Strong attention to detail, good follow-up and able to generate creative solutions to meet client needs, Approach work with a sense of urgency and accountability, Ability to multi-task across multiple projects and stakeholders, Proficient in Keynote, PowerPoint, Word, Excel, Experience with Ad Sales platforms and Ad Technologies: Salesforce.com, DFP, AdBook, IAS, MOAT, Participate in the execution of Adobe’s global compensation programs and GTM coverage model working with Global Leaders and key Business Unit stakeholders, Participate in the development of the compensation structure/philosophy across the entire organization, Manage WW commission budget, the commission accrual and maintaining Adobe’s COS objective, Participate in M&A activity related to the sales organization, Ownership of WW Sales/Support GTM setup tools and procedures, Designs and facilitate training to educate all layers of Sales Management and key stakeholders regarding compensation strategies and practices, Ensures for internal compliance of compensation and coverage programs/policies, Management of all compensation exceptions and disputes, Work with HR team, recruiting, finance and business owners to implement processes, systems and tools to improve compensation administration, communication and analysis, Participate in quarterly reviews that recommend compensation changes and enhancement to Senior Leadership to address or adapt to unique GTM requirements, Ensure proper documentation and audit processes are developed, approved and followed, Support for any legal disputes or challenges to the overall plan or terms and conditions, 10 plus year of people management experience and proven record of remote management, Able to collaborate and communicate effectively with senior executives and HR leadership, Able to synthesize relevant information on key milestones, success criteria, and risks and link recommendations to positive business outcomes, Excellent verbal and written communication, interpersonal, project management, decision-making, and time management skill, Excellent grasp of the financial and economic drivers of the overall business with the ability to create compensation packages that will attract, retain, and motivate the right talent, Experience in applying judgment and problem solving skills to situations where there is no clear or one answer and high degrees of ambiguity, Demonstrated track record of driving initiatives to closure, Minimum of 5 years Sales call center experience, Minimum of 7 years call management experience, Strong operational focus with demonstrated project management, change management, and execution skills. 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