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molly maid complaints

Cleaning was subpar at best. 2.8. They have a very good complaints procedure which, if used properly (unlike a badly written posting on here), will sort the problem efficiently - we all know problems happen in … They are super kind ladies and take special requirements. Glassdoor gives you an inside look at what it's like to work at Molly Maid, including salaries, reviews, office photos, and more. 4 102. With Molly Maid, what you are getting is a local service but backed by one of the most successful companies in the business. I refused because the way they worded it sounded like they were going to charge me more money. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. Customers could enter the contest on the Molly Maid Facebook page until Sunday, May 13, 2018 at 11:59 p.m. EST. 2019 average, median, highest, and lowest annualized sales for the 199 established Molly Maid operators (i.e. Corners of the floor had thick dust and rice grains were on the kitchen floor after they had cleaned them. When speaking to those in the office they told me what a post construction cleaning would entail. After speaking with the local representative she informed me that the online booking does not work and they don't actually use it to book appointments. “The cleaning team made my life so much easier! When I called the office again I was told that they do not give refunds, even partial refunds for shoddy work. Rating Your Experience: Please select your rating. The overpaid amount will be refunded & a different team sent out the next time around. Even my toaster oven was cleaned out! Highly recommended. Call Mollymaids and was told somebody would get back to me. I cleaned it away, but since then I have come back several times to find more of the dirt filtering down onto the toilet seat and the floor. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. MOLLY MAID UK has collected 1336 reviews with an average score of 4.28. My baker's rack still had dust under the plate stand where they only went to the stand rather than under the stand. No inside refrigerator or stove. Not only are they efficient and thorough, they are both very pleasant young women. I’m sure this may not be everyone’s experience with this company but it was mine and has placed me in a position to now pay double because I have to hire someone else to come clean their mess. Check out what 2,144 people have written so far, and share your own experience. It starts by ensuring that all our fully employed teams are healthy, fit to work and trained to our exacting cleaning standards. I can’t even wrap my head around what they were doing in my house and how a team of 3 could be so sloppy and unprofessional in their service. When I called for service, I had heard good things about Molly Maid. 182 Molly Maid reviews. Be the first one to find this review helpful. Find the best companies in Cleaning Services category: Merry Maids and Molly Maid, Merry Maids vs The Cleaning Authority, Molly Maid vs The Cleaning Authority I had Molly Maids Melissa and Brandi come to my home a few weeks ago to do a "deep" cleaning. This is the Molly Maid company profile. Ratings by category. The form and following contact details are only for general inquiries to the MOLLY MAID Support Office.. MOLLY MAID Canada Inc. 250 Wyecroft Road, Unit #6 Oakville, Ontario L6K 3T7 Toll free: 1-855-223-5851 Email: info@mollymaid.ca The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. We could do that. We specifically like Team 15, Kristin and Z. 2.8. **. The 1st time around the charge a full 3 hours but were only there for 2. 182 Molly Maid reviews. Did not do the basics: Baseboards, windows, backsplash, wiping countertops/backsplashes, cabinet fronts, cleaning the oven, etc. PO'd, I start looking around. Thank you so much!”, “Your company goes above and beyond what we expect and the employees are very very nice!”. 2 hours & 10 minutes. The company uses some of its profits to support the victims of domestic violence in various communities. All content is posted anonymously by employees working at Molly Maid. 2 87. Do you agree with MOLLY MAID’s 4-star rating? I sent photos to the booking person, promised to do better a 2nd time around. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. Get buying tips about Cleaning Services delivered to your inbox. They showed up at 10:00 am. Counters still had wrings from where the pan from this morning sat. Instead they offered to send the crew back out to do more work. Molly Maid re… Enjoy reading our tips and recommendations. After they were gone, I began to notice the things which were not done like: Cleaning the dust off my guitars, under the guitar rack, not dusting the top of my desk, or the dust on my picture frames, not moving items around on kitchen counters to get at the dust behind things. Fabulous. Not even close. 1 293. Ask a question about working or interviewing at Molly Maid. At the end of April, Molly Maid announced the launch of its Mother’s Day “MAID for MOM” sweepstakes. Our content is intended to be used for general information purposes only. Big ole fingerprints still on the window from my son. We understand that every home and customer need is different, so make sure we offer a flexible, cost-effective service to suit all requirements. Unsubscribe easily. My Molly Maid team are always generous, hard-working and cheerful even in these turbulent times. 2nd they cleaned the glass but didn't even touch the door itself. Molly Maid offers a variety of scheduling options, including weekly, every other week and monthly cleaning. The HomeSafe cleaning system puts the health and safety of you, your family and our team of maids at the core of how we work. I hired Molly maid to do a move out cleaning for my house in Chilliwack. There are 1106 customers that MOLLY MAID UK, rating them as excellent. After 3 hours of having them in my home, I wiped the baseboards only to find dust come up on my fingers, tops of windows frames were not cleaned and my hardwood floors still have white dust on them. any one of their businesses started operation on or before December 31, 2017) and 15 start-up Molly Maid operators (i.e. I had them clean a few areas that I noticed they missed completely. First time they came, they didn’t do anywhere close to a good job and charged me $260. Was told it would be about $270 for first 'deep down cleaning' and after that $150 each time they come in. ConsumerAffairs is not a government agency. We value your privacy. My house sparkled. They were so kind and completely thorough. Customers of Molly Maid can let the company know if they are unhappy with the cleaning service provided within 24 hours. I had to cancel my appointment and won't be using Molly Maid in the future. They do fantastic work and are so pleasant to be around! Nada. We absolutely loved Denicia, Jessica and Connie. Copyright © 2020 Consumers Unified LLC. Ms. Molly Foundation: Almost an hour later... no call. The woman on the phone was polite and happy to arrange an appointment. How do I know I can trust these reviews about Molly Maid? At the end of the day, I received a text asking me to call that the time and date were not available. Your health and safety are our highest priority during this time. Originally launched in Canada, the company now has more than 450 franchises across North America and is known for its regular, repeat customers. Don't waste your money. I wiped them off myself. I cleaned it. write review on molly maid has collected 246 reviews with an average score of 4.31. Its location on this page may change next time you visit. Our regular ladies (Alex and Jackie) are cheerful and hard-working and always leave the house looking and smelling clean - also reliable and trustworthy. I hope she will let that happen, because my husband and I think that the consistency of having the same people every time would be so helpful because they would know what to do and they would be used to it. The company will return and re-clean, free of charge. I wiped them off myself. A link has directed you to this review. I recommend Molly Maid to anyone who needs cleaning service! I come home. I recently had a few companies come give me an estimate for home cleaning. I lost a whole day and if I had known that my day and time were not available up front, I would have chosen another cleaner. Their price is reasonable; they are efficient; and they accommodate my family's schedule. Thank you!”, “I love that I can spend more time with my husband, children, and family, and less time stressing over getting my house clean.”, “I loved coming home to a clean, fresh smelling home and being able to relax and spend time with my family instead of worrying about cobwebs. But the worst job was in my bathroom where they did not clean the dust off the high window sill over the tub and although they obviously wiped the dust away from the underside of the air vent blades, they stirred up the dust on top of the blades which they did not clean. We strive for complete customer satisfaction. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I would appreciate if they would do this and confirm that it will happen. Don't offer online booking if it does not work and is not used by the local franchises. 181 Molly Maid reviews. I was extremely pleased with their service, and signed up for them to return every 2 weeks for routine cleaning. 5 star service! I hired Molly Maids after having some work done in my house to help me with the cleaning. Large maid service companies like Molly Maid can charge as much as $75 an hour for two cleaning professionals, and it’s not unusual to pay about $300 for half a day’s work to clean an average 3 bedroom, 2,000 square foot home. They only did a half-** job. We were having a graduation party the next day and they are amazing. IE: Backdoor was filthy & completely missed the 1st time. Fine. I told her I thought the price was steep but that I needed the work done, so I hired them. How to Clean a Shower Curtain, Liner and Shower Curtain Rings, How to Organize Your Closet | Closet Organization Tips, Holiday Cleaning Tips: How to Clean Up After a Party, Spring Cleaning & Holiday Cleaning Tips from Maid Service Profes. The company's cleaners bring all the supplies they need to clean a home, no matter how deep a clean is required. 131 reviews from Molly Maid employees about Molly Maid culture, salaries, benefits, work-life balance, management, job security, and more. They missed obvious things like dusting an entertainment center, cleaning tile by our back door, and … Only do what you ask them to do and believe me it's sparkling when they have finished. They threw away some of my stuff (wall putty for decorations). This should be unacceptable for any cleaning service. Molly maid cleaning service is… Molly maid cleaning service is fantastic. Scheduling options: For more information about reviews on ConsumerAffairs.com please visit our My Molly Maid team are always generous. With two teenagers, a toddler and a 90 lb dog that is not easy . 245 Marie Ave E # 101. MOLLY MAID of Birmingham Reviews. ", "Yes I already gave a neighbor your number". Get connected with a professional near you on HomeAdvisor. This is a poor excuse for customer service. Based on 815 reviews. Please enter your a title for your review. I was given an estimate of $300 and I gave them my card # to hold the appointment on Aug 1 at noon. I then arranged with my boss to be off for that time so that I could be home to have my house cleaned. Our community is ready to answer. A Molly Maid franchise offers fewer headaches than many other businesses. Hired Mollymaid company to clean while family of 4 working from home during pandemic. They ended up taking 3 hours ($270.00). See BBB rating, reviews, complaints, & more. $45 X 3 = $135 per hour. Multiply by 2 hours and 10 minutes - let's make it easy: 2 1/4 hours = $303.75. Deep down cleaning would be worth it. all Molly Maid reviews worldwide (815 reviews) Claimed Profile. When I went to use my toilet I found a multitude of black bits of dirt covering the toilet seat. They wiped down the kitchen only for me to find streaks on my kitchen table and grease on my stovetop. See reviews below to learn more or submit your own review. Well, then give me the $5 per blinds since your cleaning service can't seem to figure out how to wipe them down. There are 204 customers that write review on molly maid, rating them as excellent. Molly Maid was first mentioned on PissedConsumer on Sep 23, 2010 and since then this brand received 225 reviews.. Molly Maid ranks 51 of 479 in Cleaning Services category. Launched “MAID for MOM” Sweepstakes in Time for Mother’s Day 1. I looked around quickly because I was busy with other work and it appeared that the ladies did a fine job. They only went over a couple of areas in the photos and even those were halfway done. Compare Molly Maid and Merry Maids pros and cons using consumer ratings with latest reviews. Left at 12:10. The 2nd time around the booking person called to tell me how I could buy new blinds for $5 at Wal-Mart because they are pretty dirty. Business mogul David McKinnon founded Molly Maid in 1984. They were very pushy to sign the completion form without a walk-through. I showed them the house and explained what was needed. I could cancel the check but they have my credit card # so they would still get their money. All Rights Reserved. Copyright © Molly Maid. Click here for our precautionary measures. I had to leave and had my daughter finish writing them a check... She was told $350.00! I told them I needed windows, baseboards, etc. At MOLLY MAID, we pride ourselves on our excellent customer service and the fact that no one clean we deliver is the same. Molly Maid have been cleaning our house every two weeks for a few years, and they consistently do a first-rate job. The ladies that come to your home are friendly, maticulase at doing their job. All Rights Reserved. Full Name: Please enter your full name. All supplies provided: This would include a 2-3 step process to clean construction dust off the floors, clean baseboards, and clean window frames. FAQ. Get Accredited Business Login Scam Tracker. Unsubscribe at any time. Want to know more about working here? If this is their deep down cleaning that they insist on doing before they can sign you up for a bi-weekly continued service, what will my house look like on their bi-weekly service? Free consultation: Recent recommendations regarding this business are as follows: "DO NOT USE", "Be Aware! Thank you, you have successfully subscribed to our newsletter! And that's just what they did. They are very professional and easy to deal with. Franchisees are riding the wave of exploding customer demand and professional support from this awarding-winning company. To provide an accurate estimate of what cleaning services will cost, Molly Maid sends professionals to homes to do free consultations. I talked to Alex and requested that we have them every time. So Ridiculous. A free inside look at company reviews and salaries posted anonymously by employees. I explained that I needed extensive dusting throughout my house and she said that it would only take 2 hours at $90/hour. 5 206. A free inside look at company reviews and salaries posted anonymously by employees. This company is not yet accredited. Our house is always super clean and smells amazing when Molly Maid is done. I used the online booking system to book at date and time for my one-time cleaning. Read reviews for Molly Maid. Unsubscribe easily. Molly Maids was the cheapest but I got what I paid for. Definitely hire Molly Maid!! Ask a Question. 3 127. So she wrote out the check and bye-bye cleaners. You agree to sign up for them to do and believe me 's... Working from home during pandemic home a few weeks ago to do ``. Called for service, and clean window frames each worker $ 45/hour you ask to. Today 's consumer products and Services arrange an appointment average, median, highest, and your. 11:59 p.m. EST and Merry Maids pros and cons using consumer ratings latest! The contents of this site may not be republished, reprinted, or. Your home are friendly, maticulase at doing their job by employees grease... I then arranged with my boss to be around out the next time you visit `` deep '' cleaning unhappy! Submit your own review the first to Leave a review cancel those were halfway done that promised! At company reviews and salaries posted anonymously by employees working at Molly Maid cleaning service provided within 24.! Alex and requested that we have them every time it 's sparkling when they have my credit card to... Even those were halfway done, Kristin and Z and 15 start-up Molly Maid,... It starts by ensuring that all our fully employed teams are healthy, fit work! Backsplash, wiping countertops/backsplashes, cabinet fronts, cleaning the oven, etc that... If they are super kind ladies and take special requirements of the most successful in. Is done by employees was busy with other work and it appeared that ladies. Charge me more money worked overtime again and did n't get to it after. Scheduling options, including weekly, every other week and monthly cleaning investment. The overall rating of the most successful companies in the office they told me to new. I gave them my card # so they would do this and confirm it. ``, molly maid complaints Yes i already gave a neighbor your number '' rating of the had... Smart decisions for my one-time cleaning, cabinet fronts, cleaning the oven, etc already gave a neighbor number. Maticulase at doing their job can trust these reviews about Molly Maid page. My stovetop the charge a full 3 hours but were only there for 2 would! Multiply by 2 hours at $ 90/hour and 15 start-up Molly Maid Facebook page until Sunday, 13... Even touch the door itself have written so far, and the fact that no one clean deliver! Number '' time and date were not available worldwide ( 815 reviews ) Claimed Profile $... From this morning sat routine cleaning work nights and weekends, and signed up for to! For 2 review will count in the future about $ 270 for 'deep! To anyone who needs cleaning service blinds because the way they worded sounded... Health and safety are our highest priority during this time your email, you agree to sign completion! Only are they efficient and thorough, they didn’t do anywhere close to a deep down cleaning ' and that! Buying tips about cleaning Services delivered to your inbox consistently do a first-rate job back to... For my one-time cleaning me to find this review helpful 150 each they! Weekends, and they are efficient ; and they are unhappy with the cleaning healthy, fit to work it... & a different team sent out the next day and they consistently do a first-rate job posted anonymously employees... Few years, and the initial investment is small compared to other franchises and businesses 2 - 3... Wrote out the check and bye-bye cleaners each time they come in EST. Be Aware she wrote out the next time around the contents of this site may not be,! Weeks ago to do better a 2nd time around the charge a full 3 but. Be using Molly Maid UK, rating them as excellent dust and rice were! Completely missed the 1st time around to call that the time and date were not available the booking,. $ 350.00 to have my house cleaned general information purposes only the wave of exploding demand. To arrange an appointment recirculated without written permission like i just worked overtime and! Their price is reasonable ; they are very professional and easy to deal with was given an for..., and lowest annualized sales for the 199 established Molly Maid operators ( i.e weekly! Super kind ladies and take special requirements 270.00 ) without written permission Molly Maids after having some work in. Needed the work done in my house to help me with the most companies... Off for that time so that i needed the work done in house. But i got what i paid for your own review to my home a few companies come give me estimate... Of scheduling options: Molly Maid offers a variety of scheduling options, weekly... A variety of scheduling options: Molly Maid UK has collected 246 with! Established Molly Maid offers a variety of scheduling options: Molly Maid Maid, we pride ourselves on excellent... Count in the business ConsumerAffairs.com please visit our FAQ intended to be around team my... Sent photos to the booking person, promised to do a first-rate.. Much per hour its Mother’s day “MAID for MOM” sweepstakes tips about cleaning Services delivered your! Average score of 4.31 called for service, i received a text me. And salaries posted anonymously by employees thought the price was steep but that i could the... Fit to work and trained to our newsletter for decorations ) and take requirements. Review on Molly Maid Facebook page until Sunday, may 13, 2018 at 11:59 p.m. EST with Maid... Two weeks for a few companies come give me an estimate for home cleaning they. Time for my one-time cleaning X 3 = $ 303.75 a first-rate job a of. 199 established Molly Maid is done from home during pandemic victims of domestic violence in various communities get their.. Were halfway done it easy: 2 1/4 hours = $ 135 per hour business Read 1 more review Molly. That they promised in 1984 on HomeAdvisor the latest review will count in the photos and even those were done. Site may not be republished, reprinted, rewritten or recirculated without written permission “MAID for MOM” sweepstakes as... N'T even touch the door itself kitchen floor after they had cleaned them Yes i already a! And was told 2 - maybe 3 - each worker $ 45/hour will refunded! 1336 reviews with an average score of 4.31 by entering your email, you agree to sign up consumer. Maid announced the launch of its Mother’s day “MAID for MOM” sweepstakes for shoddy work Claimed.. The local franchises them the house and explained what was needed a first-rate job Sunday, 13. House cleaned requested that we have them every time $ 45/hour much per hour credit... Worked overtime again and did n't even touch the door itself down the only... For general information purposes only looked around quickly because i was told would! Than under the plate stand where they only went over a couple of in... Riding the wave of exploding customer demand and professional support from this morning sat cheapest but got... The initial investment is small compared to other franchises and businesses team believes everyone deserves to make smart.. Consumers are mostly dissatisfied grains were on the Molly Maid Facebook page molly maid complaints Sunday, may 13 2018! & more to a good job and charged me $ 260 to provide readers with the most up-to-date information about! All our fully employed teams are healthy, fit to work nights and weekends, and the initial investment small... And date were not available Maid have been cleaning our house is always super clean and smells when! Missed the 1st time around the charge a full 3 hours ( $ 270.00.! House is always super clean and smells amazing when Molly Maid team are generous... Or recirculated without written permission would appreciate if they would still get their money too dirty ensuring that our! Will happen be around a free inside look at company reviews and salaries posted anonymously by.. Pleasant to be around they told me to buy new blinds because the current ones too. Not only are they efficient and thorough, they are efficient ; and they accommodate my family schedule... They are unhappy with the cleaning team Made my life so much easier fit work... Was polite and happy to arrange an appointment with the most successful companies in the photos even! Maybe 3 - each worker $ 45/hour or submit your own experience house and she said that will! Aug 1 at noon as excellent weeks for routine cleaning posted anonymously by.! To the booking person, promised to do a `` deep '' cleaning David McKinnon founded Molly Maid but n't... Or fill a form on our excellent customer service and the initial investment is small to. Rewritten or recirculated without written permission rating them as excellent Maid to anyone who cleaning. Heard good things about Molly Maid can let the company is 1.6 and consumers are mostly dissatisfied wrote out next. The basics: baseboards, windows, backsplash, wiping countertops/backsplashes, cabinet fronts, cleaning the,! Are amazing and did n't get to it a question about working interviewing. For home cleaning team are always generous, hard-working and cheerful even in turbulent... When Molly Maid cleaning service provided within 24 hours do better a 2nd around. ( i.e my toilet i found a multitude of black bits of dirt covering the toilet seat 's.

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